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guest - June 4th, 2009 5:50 PM

I have a tape backup system in place and when I started the backup the previous night, within one hour of starting it, I heard a grinding noise in the mechanism and the entire tape drive stopped dead in its tracks. What happened and can the tape drive be fixed? [br]

guest - June 4th, 2009 6:03 PM

It sounds like the tape drive mechanism inside the tape drive jammed to the point it caused the entire mechanism to lock up. If the mechanism is guided by a belt, the belt could have snapped. If the mechanism is guided by gears, something could have gotten in one of the gears and forced it to stop turning, or a tooth or a few teeth could have broken off a gear, causing the gear to start slipping. [br][br]In this kind of situation, the best deal for you is to open the unit and check inside to see what happened. If it is a belt problem, you can order a new one from the dealer, who sold you the unit, or contact the manufacturer directly. If it is a gear problem, you will need to see how serious it is. Is the gear broken or is it just a piece of debris got in between the teeth of one of the gears? You may have to invest in a new assembly or unit. [br][br]As for the backup itself, the software had control of the backup, as such, the software may have continued to add files to the buffer until it got a signal back stating the backup failed. If this is the case, when you get the tape mechanism fixed, and you restart the backup, you may have to start over from scratch, considering you won't have an accurate count as to what files were backed up. [br]


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